All residents at least 75 years old who registered online to receive a coronavirus vaccine dose in Contra Costa County have now received an appointment, the county’s health director said Tuesday.
Those who met the criteria were emailed notices about their appointment schedules. They make up roughly half of all Contra Costa County residents in that age group.
County Health Director Anna Roth told the Board of Supervisors at Tuesday’s meeting that everyone who received a notice should make sure they respond to it in order to be inoculated against COVID-19.
“You should have gotten an email from us,” Roth said. “Now is the time to check — check your email or spam folders, or call us because we want to hear from you.”
Some at Tuesday’s meeting questioned whether emails were the most effective way to reach elderly residents and pointed out that calling to make or verify appointments isn’t easy.
“It takes time and technological know-how to get an appointment,” Yehudit Lieberman, a 77-year-old Pleasant Hill resident, told the board. “Your signup form is really great, but still I have had to persist and keep checking and keep checking and other people I know have been on hold for four or five hours to get appointments scheduled.”
“I cannot get a vaccine in spite of repeated calls and filling out forms online,” said Susan Singh, an 81-year-old Richmond resident. “It’s so frustrating.”
This story will be updated.